Support

How We Help

Get the fastest path to resolution for BrandKit publishing, access modes, and workspace setup.

Contact Support

Send us your issue details and workspace context for faster troubleshooting.

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Help Center

Use docs and guides for common setup, publishing, and editor configuration tasks.

Read Documentation

Frequently Asked Questions

Review quick answers on plans, access control, files, templates, and sharing.

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How Support Requests Move

1. Share Workspace Context

1. Share Workspace Context

Include your workspace name, kit slug, and what changed recently.

2. Reproduce and Verify

2. Reproduce and Verify

We validate editor and BrandKit behavior against your exact scenario.

3. Resolve and Follow Up

3. Resolve and Follow Up

You receive a clear fix summary and implementation notes.

Download Support Intake Template

Support Hours

Monday to Friday, 9:00 AM to 6:00 PM ET. For urgent launch-day issues, include your kit URL and workspace name in your message.

Email: hello@brandkity.com